Also, as stated, there was no reverse gear engagement. On the road I experienced 2nd gear starts and no converter lockup at highway speeds. With the scan tool still connected for monitoring, I set out for the road. I noted a P0986 (solenoid 'E' control circuit high). With this in mind, I connected the scan tool and checked codes. Once up to highway speeds, it was reported that the 'D' light began to flash, and the upshifts became erratic at the same time. She managed to push the car out of the stall, and was able to engage forward gears and proceeded to drive home. Upon attempting to back out of her parking stall to begin her drive home after work, the unit failed to engage reverse. The owner drove the vehicle to her workplace with no issue. The shop told us that they had replaced the transmission and delivered the car back to the owner. This adds to the challenge, since we didn't have any direct communication with the vehicle owner. That was the case with the 2008 Honda Accord that showed up at our shop one day, coming to us as a sublet from another repair facility. When problem-solving, what you find on the surface doesn't always tell the whole story. Recently I encountered a job in my shop that reminded me of the importance of never taking an initial diagnosis at face value.
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